Frequently Asked Questions

FAQ

We are able to work from images from the internet. If you have an image/photo of something you like, Choose a graphics kit on our website, upload the photo/image into "LOGO UPLOAD" area, then type in the additional information box that your would like something along the lines of the images you have uploaded and then put the order through. We are unable to copy images directly, but we will do our own version to give a similar feel.

No, we don't generally do this. However, this can be done under circumstances. It will require contacting us directly on 0800 un4seen to ensure we have time to complete this This service will also cost an additional $189.99.

We think 2 -3 proofs max. Once it exceeds this, we have the right to charge extra. Have a look around our website to ensure you know exactly what your trying to achieve, this will save you time during the design stages.

This is all depend’s on where we are within the designing and graphics process. If we have started the design process, there will be a design time fee. If the graphics have been made, there is no refund as all kits are custom made to order. Please note: If you signed off your design proof and were happy then there is nothing we can do. You need to take more care with decision making.

No we will not do this. You need to make sure you have all details correct for us to create your order. We have no idea If you have aftermarket plastics etc you need to let us know.

Free reprints are not provided for the changes of mind.

No sorry. Our graphics are custom made to every customer. By signing off your design proof you are acknowledging that these are what you want. We will not refund due to change of mind.

No not necessarily, because every screen is calibrated differently. Please remember colours may vary from proof to finished product. We aim to have very bright vibrant colours come out of our printer. Generally, our printer prints a lot brighter than the designs proofs, our printer colours are calibrated to match plastics.

Yes we have spent many many hours color testing making sure the colors match the oem plastics.

No, we do not allow this to happen. You do not buy a BMW and tell them to take all the branding off the vehicle. We value our product, our company name and branding.

Yes our images of our bikes are generally on the new models, we make the graphics for all makes and models once you order you will receive a design proof on your bikes template it will be sent to you email to check . Generally speaking we can make all bikes graphics from 2000 up to now, we also have some previous to 2000 some 1986 model etc (Please call us to discuss you bikes make and model if you a little bit unsure)

Yes of course, we have boxes to fill out when ordering your new graphics. We have nearly all motocross logos on file. Please put the logo names in the additional information box that you like, we will swap the ones you like for others pictured on the design. To add your own business logo, or other logo you like, please upload that into the "UPLOAD BOX". We prefer files that are A.I, PDF or EPS formats. These formats make the design process faster.

Please note : If you only have a JPEG (photo image) this will become blurry when expanded and cannot have the background colour changed. We are able to redesign your logo for a hourly fee. You can also send more logos to our email address info@un4seen.co.nz please add your order number in the subject line so we know job what the relate too

Yes we have spent many many hours colour testing, making sure the colours match the oem plastics.

Yes our graphics protect the plastics, they are made from the best motocross materials on the market.

Yes please click this link

No, there is an application fee of $119.99 per bike/plastics kit for us to do this/ $60.00 to apply number decals

There are a few reasons for this.

  • 1. The plastics may not have been perfectly cleaned before application
  • 2. They graphics were not heated after they had been put on.
  • 3. The bike was ridden too soon after. We recommenced not to ride for two days after application.
  • 4. You can fix this by heating them lightly again with a heat gun and pushing the lifted parts back down
  • We have seen this before, it is from using hi octane fuels. This happens if it has been spilt on the decals, or can even be from the fumes seeping through the plastic tank. Fumes or spillage takes the UV protection out of the graphics and causes discolouring. eg white can go brown.

    Yes, this can happen on plastics tanks due to fuel fumes seeping through the plastics. We have either circle holes or perforated slits put in these parts of the graphic. This allows the plastic tank to breathe. However, this doesn't always fix the problem 100%.

    Yes please click the link below fill it all out and we will get back to you with all detail

    Click Here

    Yes, we support riders & teams. The best thing to do is send us an email with all the info about you and/or the team. We can see if its justifiable to come up with a plan for you. Our email is info@un4seen.co.nz


    Have a Specific question?

    Can't find the answers you're looking for? We're here to help...

    get in touch